Web app
OperationalPublic pages, authentication entry points, dashboard navigation, and account settings.
Public status
System
Status.
Service availability for the web app, document processing, AI answers, and billing.
Current summary
Operational
Last reviewed May 7, 2026
Document uploads
OperationalPDF, TXT, and DOCX upload flow, text extraction, and document metadata storage.
AI answers
OperationalDocument analysis, embeddings, vector search, and cited chat responses.
Billing
OperationalStripe checkout, customer portal, subscription updates, and webhook processing.
Incident process
How updates are handled
This page is the public status record until a dedicated automated status provider is connected.
- 01Confirm whether the issue affects authentication, upload processing, chat responses, or billing.
- 02Post a user-facing update on this page when the issue is confirmed and user impact is clear.
- 03Prioritize account safety, data integrity, and paid-plan access before non-critical fixes.
- 04Publish a short resolution note after the incident is mitigated.
Experiencing an issue?
Send the affected account, approximate time, browser, and whether the issue is upload, chat, auth, or billing related.